Experience

Summary:

Strategic and innovative IT Leader with 20+ years’ experience leveraging the effective use of technology to enhance teaching, learning, and research. A results-oriented leader with a passion for learning and continuous institutional improvement. Demonstrated track record of: developing and mentoring staff; authoring, securing, and administering six-figure grants; and developing and implementing campus-wide technology initiatives. Keen observer of other people’s strengths with an exceptional ability to build productive teams and relationships across campus. Excellent listener with talent in anticipating obstacles and reducing risks. Respected national leader in educational technology, digital scholarship and in the liberal arts technology community.

Library & Technology Experience:

Columbus College of Art & Design, Columbus, OH
Chief Information Officer (2019-Present)

Provide strategic and operational guidance to College leadership and the campus community on all aspects of information technology and library planning, programs, and resources. Library & Information Technology at CCAD consists of four units (Packard Library and Educational Technology, User Services & Help Desk, IT Infrastructure, and Business Systems). Staff of 19 FTE (21 prior to COVID-19).

Key Accomplishments:

Promoted to oversee Packard Library and create a merged Library & Information Technology (L&IT) division (January 2020).
COVID Response Leadership: Led L&IT’s response to the COVID-19 Pandemic; especially the move to remote instruction and work. In January 2021 the department was awarded the President’s Award for our efforts
Strengthened L&IT’s relationships across campus by improving communication, scheduling regular meetings with the Provost, Deans, Human Resources, and attending campus functions. In fall 2019 launched the Technology Enhancing Creativity (TEC) Initiative to modernize campus technology
Oversaw the development and launch of CCAD’s digital archive (in collaboration with the Ohio Memory Project)
Enacted a cloud-first strategy for campus technology. A sampling of services migrated to cloud-based applications include: email, calendaring, and network drives (Google Workspace – a projected $254,000 savings over five years.); Active Directory (Azure); telephone (Calltower’s Cisco); contract management (Concord Now); residence life management (eRezLife); HRIS and payroll (Paycor); expenses (Concur); budgeting (BudgetPak); DNS (CloudFlare)
Implemented a new cloud-based backup service (Dell PowerProtect) to enhance the college’s disaster recovery and business continuity plans. Eliminated redundant data center
Enhanced CCAD’s Microsoft license to include access to 365 services (Fall 2019). This decision enabled the institution to better meet academic demands during remote teaching in spring 2020
Migrated primary authentication system outside of CCAD’s infrastructure. This new cloud-based service (Azure AD) introduced a single-sign-on experience, multi-factor authentication, a self-service password portal, and assures access to cloud-based systems in the event of a campus-wide power failure
Initiated a new relationship with the Ohio Academic Resources Network (OARnet) to benefit networking and internet services. Established connection to OARnet enabling access to Internet2 and other high-speed services; awarded a grant from the Governor’s Emergency Education Relief (GEER) to upgrade our campus internet connection capacity from 1G to 10G
Upgraded campus WiFi to better meet academic needs and growing use by residential students
Strengthened IT security efforts, launched a new security awareness initiative including phishing simulation emailsand training; CCAD’s Microsoft Secure Score for Identity currently is 97.26%
Acted as interim head of Campus Planning, Facilities, Safety & Security, and Auxiliary Services from June 2021-June 2022. Led campus planning efforts including the renovation/creation of a new Welcome Center and space for Admissions, Corporate & Community Partnerships, Career Services, and Graduate & Continuing Education

Bucknell University, Library & Information Technology, Lewisburg, PA
Director of Digital Pedagogy & Scholarship (2014-2019)
Assistant Director for Instructional Technology (2012-2014)

Provide leadership, direction, planning, and oversight for the wide-range of outreach, consultation, instruction and support programs of an eleven-member team comprised of an assistant director, digital scholarship coordinator, educational technologists, GIS specialists, video specialist, postdoctoral fellow and administrative assistant (visit http://dps.bucknell.edu/showcase for samples of our work); collaboratively manage the Ellen Clarke Bertrand Library along with the Director of Research Services, Head of Special Collections and University Archives, and Head of Access Services

- Co-author and now administrator of a $700,000 grant from the Andrew W. Mellon Foundation to support digital scholarship initiatives at Bucknell, including:
  - - Conception, development, and implementation of the Bucknell Digital Scholarship Conference (#BUDSC), an annual conference for faculty, students, librarians, instructional technologists and administrators to engage in conversation about how to use ever-changing technologies to enrich scholarship and enhance learning. To date, over 177 institutions have participated.
  - - Establishment of the Digital Scholarship Center in Bertrand Library
  - - Development of the necessary infrastructure (physical and staffing) to support new digital scholarship efforts across campus
  - - Overseeing the awarding of approximately $160,000 each year in technology grants and professional development
  - - Recruitment and supervision of three CLIR postdoctoral fellows to advance digital scholarship efforts at Bucknell
  - - Developed and ran a year-long faculty fellows program
  - Organization and development of an open educational resources pre-conference and a digital scholarship professionals summit. Both programs encouraged building collaborations between multiple institutions.
- Collaboratively manage the Ellen Clarke Bertrand Library along with the Director of Research Services, Head of Special Collections and University Archives and Head of Access Services

- Coauthored a cyberinfrastucture grant to the National Science Foundation which creates a Science DMZ to improve Bucknell’s network speeds up to tenfold; Bucknell awarded nearly $400,000

- Oversaw the development of new initiatives focused on areas such as virtual reality, ePortfolios, and classroom design

- Developed and implemented a strategy to complete the recommendations of The Presidential Task Force on Open Education and the Residential Environment

- Created a dashboard of our progress listing activities, outcomes, and assessment measures for each of the recommendations. The University’s 2014 Middle States Accreditation Report specifically praised these assessment measures

- Oversaw the promotion of new university resources such as Internet2, Kinber, and Amazon Educate
  Served as project manager for hardware and network upgrades to Bucknell’s ArcGIS infrastructure and Video Editing Lab storage systems

- Oversee Bucknell’s learning management system (Moodle) including training, software upgrades, custom modules, and support for faculty and students

- Serve as a University-wide Diversity Advocate for faculty and staff search committees

Chaired the search for Director of Technology Services

Service to the Educational Technology and Digital Scholarship Community:

Recruited to serve a three-year term (2017-2020) on the Educause Learning Initiative (ELI) Liberal Arts Colleges Advisory Group
Served on Proposal Review Committee for ILiADS (Institute for Liberal Arts Digital Scholarship), 2017
Served on Program Committee for EDU-PLACE, organizing online seminars for academic technologists and reference librarians at close to seventy small, residential, liberal arts colleges, 2014-2015

The College of Wooster, Wooster, OH
Interim Co-Chief Information Officer (2009-2010), One-year position reporting to the President

managed, with other Co-CIOs, the day to day and strategic operations of the Information Technology division (26 staff) during the 2009-10 academic year

The College of Wooster, Wooster, OH
Director of Instructional Technology (2008-2012)

Provided strategic and tactical leadership and vision for instructional technology initiatives at the College. Managed two instructional technologists, one full-time intern, and student technology assistants.

- Co-authored a $250,000 grant from the McGregor Fund for the creation of an undergraduate research center and program focused on technology, research and rhetoric

- Established the College’s Instructional Technology Faculty Fellows Program, which included an intensive week-long seminar in the summer and regular meetings during the fall semester

- Oversaw the organization of one of the College’s first learning communities focused on the use of SMART technology’s podium devices through a grant from the Ohio Learning Network

- Collaborated with the Library Director and Dean of Faculty to conceive and develop CORE: Collaborative Research Environment

- Revamped Information Technology’s student technology assistant program

Established the Instructional Technology Group for the Five Colleges of Ohio (Kenyon, Oberlin, Denison, Ohio Wesleyan and Wooster)

Washington & Jefferson College, Washington, PA
Senior Instructional Technologist, Information & Technology Services, 2006 – 2008

Managed the Academic Technology division of Information Technology Services which included User Services (Help Desk and Media Services) and Academic and Instructional Technology
Supervised three professional staff members, eight Help Desk student assistants and fifteen lab monitors
Served on the ITS administrative team, representing the interests of Academic Technology
Coordinated academic and instructional technology support college-wide
Provided personal support to faculty, staff and students on projects involving instructional technology
Evaluated and supported academic technology tools for use by faculty and staff
Provided advanced-level support for course management systems (Blackboard & Moodle)
Researched the development of technology and determined which uses benefited the College

Duke University, Durham, NC
Academic Technology Consultant, Center for Instructional Technology, Duke University Libraries, 2004 – 2006

Provided technical and pedagogic consulting and training designed to assist faculty and staff (primarily in the social sciences) in integrating electronic tools and materials into their teaching.

- Helped plan and support the Duke iPod Project and Duke Digital Initiative; specifically audio iPod devices and tablet personal computers

- Collaboratively developed and led CIT Instructional Technology Fellows programs

- Assumed ownership of Duke’s Blackboard training offerings and its custom Bb support website

- Coordinated the 2005 and 2006 instructional technology conference at Duke

Teaching Experience:

Co-Instructor and Advisor, The College of Wooster, Wooster, OH (2011)

Co-instructed IDPT 407 – Local Social Entrepreneurship
Advised a student group on the establishment of a local store “Woosh” – a high-end running shoe store with a social mission

History Teacher, Cary Academy, Cary, NC (1999 – 2004 )

Instructed ninth-grade students in world history (2003 – 2004)
Instructed seventh-grade students in world history (1999-2003) and English (2001-2002)
Coached varsity and junior varsity cross country (2000-2004) and track & field (2000-2002); designed and maintained team websites

Web Design Instructor, FutureWorks at Cary Academy, Cary, NC (2001 – 2004)

Taught a forty-hour web design course on Saturdays to local high school students who had limited computer resources in order to help them flourish in a technology-driven environment
Trained students in HTML coding, web page editing software, digital cameras, image editing, scanners and other appropriate skills to help students learn and master basic web-design

Technology Instructor, Summer Technology Institute at Cary Academy (2000-2003)

Taught local public and independent school teachers website construction skills
Introduced HTML coding, webpage and image editing software, digital cameras, FTP software, scanners and other skills to help teachers incorporate technology into their classrooms

European History Teacher, Miss Hall’s School, Pittsfield, MA (1995-1996)

Instructed 10^th through 12^th grade students in early modern and modern European history

Student Life Experience:

Assistant Area Coordinator, The Catholic University of America, Washington, D.C. 1998-1999

Graduate Resident Director, University of Mary Washington, Fredericksburg, VA 1997-1998

Resident Director/Tutor Coordinator, Castleton University, Castleton, VT 1996-1997

Cultural Institutions:

Docent, Edith Wharton Restoration, The Mount, Lenox MA, 1995-1996

Housing Coordinator, Miss Hall’s School/Tanglewood Music Center; summers 1995, 1996

Intern, The Victorian Society, London, England, 1994